Privacy Policy for Hariharan's Cloud Kitchen

Introduction

Hariharan'S Cloud Kitchen (hereinafter referred to as "the Company," "we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable laws, including the General Data Protection Regulation (GDPR), the Indian Information Technology Act, 2000, and other relevant regulations.

By accessing or using our services, websites, products, or applications, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

We collect personal information you provide directly when you:

• Sign up for our services.

• Make an inquiry or request customer support.

• Participate in surveys, feedback, or promotional activities.

This may include:

• Full name, contact details, address, and date of birth.

• Professional and educational details.

• Payment and billing information.

1.2 Information We Collect Automatically

When you interact with our platforms, we automatically collect:

• Log data such as IP address, browser type, and access times.

• Usage data like pages visited and actions performed on our platforms.

• Device information, including hardware model and operating system.

1.3 Information from Third Parties

We may receive information about you from trusted third parties, such as:

• Business partners and affiliates.

• Social media networks (when you connect to our platforms via these channels).

2. How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Services: Process transactions, manage accounts, and enhance service quality.

• Communication: Respond to queries, share updates, and send promotional materials.

• Compliance and Security: Prevent fraud, comply with legal obligations, and ensure data security.

• Research and Development: Analyze trends and improve our products and services.

3. Legal Basis for Processing

We process your data under one or more of the following legal bases:

• Consent: When you provide explicit consent.

• Contractual Necessity: To fulfill our contractual obligations to you.

• Legitimate Interests: For business operations, fraud prevention, or service improvements.

• Legal Obligations: To comply with applicable laws and regulations.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. However, we may share it under these circumstances:

• With Trusted Service Providers: To assist in delivering our services.

• For Legal Compliance: When required by law or regulatory authorities.

• During Business Transfers: In case of mergers, acquisitions, or asset sales.

• With Your Consent: For any purpose explicitly agreed upon by you.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to Access: Obtain a copy of your personal data.

• Right to Rectification: Request corrections to inaccurate or incomplete data.

• Right to Erasure: Request deletion of your data, subject to legal exceptions.

• Right to Restrict Processing: Limit how we process your data.

• Right to Data Portability: Transfer your data to another service provider.

• Right to Object: Opt-out of certain processing activities, including marketing.

• Right to Withdraw Consent: Revoke your consent at any time.

To exercise your rights, contact us at [Insert Contact Email Address].

7. Security Measures

We implement robust security measures to safeguard your data, including:

• Encryption technologies.

• Regular security audits.

• Access control mechanisms.

8. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

9. Cross-Border Data Transfers

If your data is transferred outside your jurisdiction, we ensure adequate safeguards are in place, such as standard contractual clauses or other lawful mechanisms.

10. Third-Party Links

Our platforms may contain links to external websites. We are not responsible for their privacy practices or content.

11. Updates to the Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through our website or other communication channels.